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Questions or Inquiries? Contact Us.

For general trip reservation questions and customer service inquiries, call our toll-free number 1.800.665.2122.

For charter service and referral program inquiries, contact our Administration and Sales operators using the information below.

PHONE NUMBERS
Reservations 1-800-665-2122 Administration 1-800-665-2122 Fax 1-877-877-1257
EMAIL
Reservations (Scheduled coach inquiries) reservation@quickcoach.com Sales (Private coach charter inquiries) sales@quickcoach.com
OFFICE HOURS
Monday – Sunday 9:00 am – 3:00 pm PST
CALL CENTRE HOURS
October 1, 2025 - April 30, 2026 Monday 6:30 am - 6:30 pm PST Tuesday 8:30 am - 4:30 pm PST Wednesday 9:30 am - 3:30 pm PST Thursday 9:30 am - 5:30 pm PST Friday 6:30 am - 6:30 pm PST Saturday 6:30 am - 6:30 pm PST Sunday 6:30 am - 6:30 pm PST
EXCEPTIONS (HOLIDAYS)
Thursday, January 1 – New Year’s Day 8:00 am - 4:30 pm PST Monday, February 16 – Family Day 6:00 am - 2:30 pm PST Friday, April 3 – Good Friday 6:00 am - 2:30 pm PST Monday, May 18 – Victoria Day 6:00 am - 2:30 pm PST Wednesday, July 1 – Canada Day 6:00 am - 2:30 pm PST Monday, September 7 – Labour Day 6:00 am - 2:30 pm PST Wednesday, September 30 – National Day for Truth & Reconciliation 8:00 am - 4:30 pm PST Monday, October 12 – Thanksgiving 8:00 am - 4:30 pm PST Wednesday, November 11 – Remembrance Day 8:00 am - 4:30 pm PST Friday, December 25 – Christmas Day 7:00 am - 3:30 pm PST Saturday, December 26 – Boxing Day 7:00 am - 3:30 pm PST

About Us

Founded in 1987 with just two buses, Quick Coach Lines Ltd. now owns and operates an extensive motorcoach fleet. With an uncompromising commitment to quality and service, Quick and its affiliated companies form the largest charter bus service network in British Columbia. Providing transportation throughout the Pacific Northwest, Quick routes span British Columbia and Washington State.

Today, Quick Coach Lines Ltd. is owned and operated by TRAXX Holdings Inc. (THI). In 2016, TRAXX Transportation merged with its operating subsidiaries to form THI.

THI and its companies operate over 160 coaches across Saskatchewan, Alberta, British Columbia, Washington, and Oregon.

For more information on THI, please visit www.monarch.net/divisions .

Core Values

We will embrace and measure our character and professionalism by these core values:

  • Personal and professional accountability
  • Integrity in all actions
  • High expectations
  • Adaptability
  • Continuous improvement
  • Innovation
  • Personal and professional growth
  • Teamwork
  • Customer Care and Service Excellence
  • Pride, honor, and professionalism

Being true to these values, we will build a culture of transparency, inclusion, trust, mutual respect, and effective leadership.

Vision

We will be the customer’s first choice for Commercial Motorcoach Services in our markets as the leaders in superior customer experiences, commitment to operational best practices in service quality, safety and security, and reliability.

We will be known in our industry as a trusted, honest broker and high-performance tour and charter service.

We will earn our customers’ enthusiasm through our continuous improvement culture driven by high integrity, exceptional teamwork, and the innovation expertise of our people, delivering profitability and providing attractive returns for our company and our shareholders.

Mission Statement

Our mission is:

  • To be recognized as the premier bus transportation carrier in the Pacific Northwest region of North America
  • To achieve a rising level of profitability and earnings
  • To create a results-based environment that stimulates personal development and fulfillment for our employees
  • To demonstrate entrepreneurship, leadership, integrity, and high standards in our endeavors
  • To be good community citizens both corporately and individually
  • To enjoy our achievements